FAQs

About MANTRA Vaults

01
Is there a minimum amount for investment?

The minimum investment amount varies across pools. To find the minimum investment amount, please refer to the individual Vault details.

01
Why do I have to ‘Approve Contract’ before investing?

‘Approve Contract’ is a standard part of the transaction process when using metamask or any other wallet. You only have to ‘Approve contract’ once for each pool, by doing this you allow our app to move/ access the respective token from your wallet. You will still continue to maintain custody of your assets and the asset will reside in your wallet until you ‘Invest’.

01
How long will it take to withdraw/unstake assets from the vault?

After the maturity period is over you can withdraw your assets anytime. Maturity period will be specified on each pool, please refer to the pool details page.

01
What is the lock up period of each pool?

Lock up period or the maturity of each pool may vary, refer to the pool details before investing.

01
Which types of assets are available on MANTRA Vaults?

We strive to continuously provide our investors with interesting investment ideas and products. Visit the MANTRA Vault page to find all the offerings.

About Onboarding

01
What countries are not supported on MANTRA Finance?

Here are a list of countries that are unable to onboard to the platform: Cuba, Iran, North Korea, Syria, Afghanistan, Belarus, Burma, Central African Republic, Yemen, Russia, Ukraine (This applies to Crimea, Donetsk and Luhansk regions of Ukraine only) & US.

01
Can I delist my whitelisted wallet/ reverse KYC at any time?

Yes. You may request to delist your wallet at any time. However, as per our data retention policies, we will continue to hold the data securely for 7 years.

01
What happens if I upload more than one ID during the KYC process?

We only need 1 relevant ID proof to validate and process it within the stipulated time.

01
How soon can we expect the results for KYC?

Once the KYC details and required documents are submitted, they are verified by our specialists. This process may take 1-2 days. A notification email will be sent once the application is either approved or rejected, or if there are any further clarifications needed by our KYC specialist.

General

01
Can I use wallets other than metamask?

The platform currently only supports metamask. We will update the community when we allow more wallet connections in future.

01
Can I use multiple accounts?

We KYC each user based on our identification and verification process and so we allow only one account per registered user.

01
Can I use multiple wallets?

No. Your registered wallet address is whitelisted during the KYC process. Any other wallets will not be eligible to access the platform.

01
What network does MANTRA Finance operate on?

The initial product offerings of MANTRA Finance are built on Ethereum. We plan to integrate with multiple chains down the line.